Training Administration Management - Balance items to solve - by Virgilio Conti

14/ago/2011 16.12.01 Virgilio E. Conti Contatta l'autore

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Training Administration Management

Balance items to solve

 

Si tratta di corrispondenza stralciata dal carteggio dell’attività che lo scrivente ha svolto, in Alitalia, in qualità di coordinatore delle funzioni di addestramento e formazione, svolte da/o presso terzi, per il personale aeronautico di manutenzione e ingegneria.

 

Premesso che Alitalia dispone di strutture e funzioni interne preposte alla formazione del proprio personale, va detto che quel training che, per motivi di contratto in essere, convenienze logistico-economiche o opportunità operative, non può essere prodotto in casa, deve necessariamente essere commissionato a ditte esterne all'azienda.

Perciò, quando la domanda d’istruzione teorica, abilitazione pratica, aggiornamento o specializzazione, non trova una soluzione adeguata o conveniente in ambito aziendale, occorre rivolgersi al mercato esterno: costruttori aeronautici, compagnie aeree, ditte di manutenzione, scuole e istituti accreditati, ecc.

 

La documentazione di Training Administration Management pubblicata è stata sommariamente suddivisa per argomenti con i titoli

  • Varie
  • No payment no training
  • Training contract/agreement
  • Per-seat or classroom purchasing
  • Logistics                      
  • Payment
  • Ordini di acquisto training
  • Tagli e/o contenimenti finanziari
  • Offerta best and final
  • Stage teorico pratico
  • Acquisizione di corso
  • Improve communication
  • No more free training
  • Complaints and clarifications
  • Non è stato un buon addestramento?
  • Exploring training possibilities
  • Comunicazioni aziendali per attivazione di sessioni addestrative
  • Comunicazioni di training request
  • Status of payment and certificates
  • Training abdication
  • Aspetti organizzativi
  • Balance items to solve
  •  

 

ed è disponibile su web ricercando Training Administration Management seguito da uno degli argomenti sopra elencati ovvero direttamente all’indirizzo

http://www.comunicati.net/utenti/4612/index1.html

 

Tutto il materiale presentato attiene alla concreta gestione ed al coordinamento generale della predetta attività e viene pubblicato, salvaguardando diritti di privatezza di persone fisiche e d’impresa, al fine di permettere a studenti e neofiti di gestione aziendale, logistica e discipline correlate, particolarmente  nell'area di formazione e training, di visionare autentici documenti e comunicazioni aziendali e interaziendali, in lingua italiana e inglese, così da cogliere/apprendere metodologie e familiarizzare con espressioni e terminologie in uso.

Virgilio Conti

DaciaForceOne@gmail.com

                          

Collegamenti

Articoli e materiale pubblicato

http://www.comunicati.net/utenti/4612/index1.html

 

Diapositive Alitalia Training esterno.pdf

http://www.comunicati.net/allegati/39455

 

Addestramento del personale in Alitalia: un'esperienza di gestione

http://www.comunicati.net/comunicati/varie/70408.html

 

Balance items to solve

 

 

Da: Conti Virgilio
Inviato: mercoledì 22 gennaio 2003 12:36
A: 'Steve Byrum'
Cc: 'waldoamt@bellsouth.net'; 'jenamt@bellsouth.net'; Axxx Marcello; Fxxx Andrea
Oggetto: Balance items to solve; certificates; incoming training

Riservatezza: Riservato

 

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 This mail has been security checked by Alitalia mail servers 
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Steven,

you are just going to receive the reply of Marcello on your msg. Let me underline from my side the subjects.

First point: the previous balance items to solve

You say herebelow that you have been trying to get this snag resolved for months. May I know which one contact (phone, fax or e-mail) of our organization you tried without positive results?

May I know the reason why no one of your organization gave me or someone else a written and detailed answer on the discussed points of the herein enclosed/attached remark dated November 8, 2002?

I am afraid that, regardless of the willingness of all of us, a phone conference on such a matter without a careful check of the invoices, contracts, applicable number of attendees, etc. could disclose its weakness and inefficacy.

Second point: certificates (DC 10-30/40 training; FCO, Sep 16-27/2002; 15 attendees)

I cannot overemphasize more than already done our urgency to receive the certificates or a signed declaration of the final results of the last course.

Third point: incoming training

as I told Ted Rogers recently, on the phone, we need three more DC 10-30/40 training courses (80 hrs, lev 3, etc.) for about 25 students each; the chosen dates: the first one starting not before than Feb 17.

Thanks and regards

 

Virgilio Conti

 

-----Messaggio originale-----
Da: Steve Byrum [mailto:sebyrum@earthlink.net]
Inviato: martedì 21 gennaio 2003 15:52
A: Axxx Marcello
Cc: Waldo Pepper, President/CEO, AMT; Conti Virgilio; Fxxx Andrea
Oggetto: RE: CERTIFICATES-CERTIFICATES
Riservatezza: Riservato

 

Marcello,

 

We have been trying to get the outstanding balance resolved for months.  I am trying to set up a call from our financial officer and your staff to get these items resolved.  Who should be contacted on your side besides yourself.  Let me know the phone numbers and I will set up a conference.

 

We have no problem with the 2 or 3 80 hour classes starting in February.

 

Sincerely,

 

 

Steven E. Byrum,

Executive Vice President / Commercial Director

Airline Maintenance Training

 

888-396-2684  USA Only  Toll Free

936-231-2684 Office

936-499-4500 Mobile

936-231-2685 Fax

936-446-2320 Home

 

JAR-147 Approved Maintenance Training Organization

 

Approval Reference:  CAA.T.00025

-----Original Message-----
From: Axxx Marcello [mailto:Axxx.Marcello@alitalia.it]
Sent: Tuesday, January 21, 2003 5:22 AM
To: Steve Byrum
Subject: I: CERTIFICATES-CERTIFICATES
Importance: High
Sensitivity: Confidential

 

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Steve,
you already know that we are buying 2 more courses . In the past we have solved any arisen problems but it is not acceptable that we do not have at least copies of the certificates regarding a course done in september.

I know the miserunderstanding regarding the different amounts of the invoices but it impossible to have people trained that cannot be used  for the maintenance of the a/c due to the certificates missing.

I understand that you will send certificates only after the payment but considering our relationship i imagine that a temporary solution can be reached i.e a statement or a letter with the examination results.

Steve please try a solution because the problem is very urgent and important as we cannot prove this training to the Airworthiness Authority.

Thanks in advance for your kinf effort.
Best regards,
Marcello Axxx

-----Messaggio originale-----
Da: Conti Virgilio
Inviato: lunedì 20 gennaio 2003 15.19
A: 'Steve Byrum'; 'Jennifer Helms'
Cc: 'Waldo Pepper, President/CEO, AMT'; Axxx Marcello; Sxxx
Renzo
Oggetto: CERTIFICATES-CERTIFICATES
Riservatezza: Riservato

 

Hi Jennifer and Steven,
again I've to say that we are still awaiting for the certificates of the last DC 10-30/40 training; FCO, Sep 16-27, 2002); we urgently need them.

Please, let me know what is the problem, if any.
Regards

Virgilio Conti

-----Messaggio originale-----
Da: Conti Virgilio
Inviato: mercoledì 18 dicembre 2002 09:08
A: 'Jennifer Helms'
Cc: 'Waldo Pepper, President/CEO, AMT'; 'Steve Byrum'; Axxx Marcello
Oggetto: R: AMT payment; remark

Jennifer,
be aware that I have not yet received the relevant certificates (DC 10-30/40 training; FCO, Sep 16-27, 2002). Consider this matter is quite urgent for Alitalia.

In the meanwhile could you transmit me via fax (39 06 65634388) the copies? I need them ASAP.
Thanks for your constant cooperation and season's greetings for you all.

Virgilio

-----Messaggio originale-----
Da: Jennifer Helms [mailto:jenamt@bellsouth.net]
Inviato: venerdì 8 novembre 2002 17.13
A: Conti Virgilio
Oggetto: Re: AMT payment; remark

 

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Hey Virgilio,
I will forward this on to Judy who is in accounting. She should have some
response by Tuesday for you. Sorry for the confusion. I will go ahead and
send your certificates out via FedEx in the meantime. Hope all is well in
Italy. The weather has finally turned nice again here in North Carolina.
There for a while we had 2 months of grey clouds and rain which isnt normal.
It was so yucky. Take care and warmest regards!
Jennifer Helms
Airline Maintenance Training
----- Original Message -----
From: "Conti Virgilio" <Conti.Virgilio@alitalia.it>
To: "Steve Byrum" <sebyrum@earthlink.net>
Cc: "Waldo Pepper, President/CEO, AMT" <waldoamt@bellsouth.net>; "Jennifer
Helms" <jenamt@bellsouth.net>; "Fxxx Andrea" <Fxxx.Andrea@alitalia.it>;
"Axxx Marcello" <Axxx.Marcello@alitalia.it>; "Mxxx Anna Maria"
<Mxxx.Anna.Maria@alitalia.it>
Sent: Friday, November 08, 2002 9:32 AM
Subject: AMT payment; remark

 

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Steven,
following the receipt of your last invoice #8169 (date: 10/10/02;
contract/invoice #AA100 090602) let me remark:
in this invoice you mention a "Contract change order student increase" of
USD 9,000.00; however the latter is not applicable to the last course (Sep
16-27/2002) since the admitted students baseline, as per contract, was
twenty (actual students: fifteen). The related invoice-attached folio named
Contract Change Order 1, dated 19 September 2002, quotes the contract
#AL100090602, date of contract 01-14-2002, but does not states which one
training session is referred to.

That's the reason why I took into account the date instead of the contract
#; the check of the contract dated 01-14-2002, when compared with the
relevant performed courses, disclosed
1st course (Jan 21-Feb 1/2002; allowed population up to 15): I counted ten
additional students
2nd course (Feb 4-15/2002; allowed population up to 15): I counted two
additional students
Facing the above mentioned couple of courses, you invoiced (#8110; 18th Feb
2002; contract mentioned #AL 100 011402) the amount, only due per additional
students, of USD 25200.00 that you quoted
class1 10@1800.00  (USD 16200.00)
class1 5@1800.00   (USD 9000.00)

According to this review:
 - the requested extracharge for additional students, quoted in the invoice
#8110, seems to me
   that has been overcharged (USD 25200.00 vs. 12@1800.00=USD 21600.00)
 - the requested extracharge of USD 9,000.00, quoted in the invoice #8169,
seems to me
   not to be a due amount
With this said, please let me know from your side about this matter and/or
adjust accordingly the last invoice in order to balance the remainder of due
payment.
Thanks in advance for clarification and regards

Virgilio Conti

-----Messaggio originale-----
Da: Steve Byrum [mailto:sebyrum@earthlink.net]
Inviato: mercoledì 16 ottobre 2002 16.16
A: Conti Virgilio
Oggetto: FW: DC 10 training: status of payment

 

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This mail has been security checked by Alitalia Mail servers
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-----Original Message-----
From: Steve Byrum [mailto:sebyrum@earthlink.net]
Sent: Wednesday, October 16, 2002 9:14 AM
To: 'Steve Byrum'
Cc: 'Fxxx Andrea'; Mxxx Axxx
Subject: RE: DC 10 training: status of payment

 

Hi Conti,

The wire  for $31,600 made it into our account, but none of the other
ones mentioned have made it.

Best regards,

Steve

-----Original Message-----
From: Steve Byrum [mailto:sebyrum@earthlink.net]
Sent: Wednesday, October 09, 2002 11:49 AM
To: 'Conti Virgilio'
Subject: RE: DC 10 training: status of payment

 

Conti,

Thank you I will advise our bank of the numbers and advise you....

All the best

Steve

-----Original Message-----
From: Conti Virgilio [mailto:Conti.Virgilio@alitalia.it]
Sent: Wednesday, October 09, 2002 11:45 AM
To: Steve Byrum; Jennifer Helms
Cc: Waldo Pepper, President/CEO, AMT
Subject: DC 10 training: status of payment
Importance: High

 

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Your mail has been scanned by InterScan.
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Jennifer and Steven,
according to collected information from the concerned office, right now
the
relevant status of payment is herebelow detailed:
invoice nr AA100 0906 02-Rev 1 of 31,600 USD - credit transfer nr 2021xx
(cash from Sep 25/02) invoice nr AN1000612 02  of 15,764.76 USD - credit
transfer nr 2021xx (cash from Oct 08/02) invoice nr AN100 032702  of
3,488.82 USD - credit transfer nr 2051xx (cash from Oct 08/02) Trusting
to have been of some assistance I remain. Best regards

Virgilio Conti

-----Messaggio originale-----
Da: Jennifer Helms [mailto:jenamt@bellsouth.net]
Inviato: venerdì 4 ottobre 2002 14.54
A: Conti Virgilio
Oggetto: Re: DC 10-30/40 training; FCO, Sep 16-27, 2002

 

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This mail has been security checked by Alitalia Mail servers
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Virgilio,

We will not be able to send any certificates until Alitalia can catch up
on the past due invoices they owe us.  As of now they have 3 past due
invoices. As soon as we receive payment I will immediatley fedex the
certificates to your attention. Thanks Jennifer
----- Original Message -----
From: "Conti Virgilio" <Conti.Virgilio@alitalia.it>
To: "Jennifer Helms" <jenamt@bellsouth.net>
Cc: "Steve Byrum" <sebyrum@earthlink.net>
Sent: Thursday, October 03, 2002 11:22 AM
Subject: DC 10-30/40 training; FCO, Sep 16-27, 2002

 

> ***********************
> Your mail has been scanned by InterScan.
> ***********-***********
>
>
> Hi Jennifer,
> with ref to the subject, find herein enclosed the file with the list
> of participants. Please issue the certificates with applicable score
> for them and provide delivering to my attention. Thanks for
> cooperation and rgds.
>
> Virgilio Conti
>
> chief instructor Virgilio Conti
> ALITALIA - Engineering & Maintenance Division (DMO)
> Training & Personnel Certification (RMO)
> Roma-Italia
> Tel 39/06/6563 2140
> Fax 39/06/6563 4388
> conti.virgilio@alitalia.it
>
>
>  <<Record.xls>>
>
>



 

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