PRN: Telcordia Receives 2011 NGN Leadership Award from NGN Magazine
Service Director helps Communications Service Providers (CSPs) manage service quality through real-time detection and isolation of customer-impacting service events, so network, application or device related issues can be fixed before they affect the overall customer service experience.
Telcordia Receives 2011 NGN Leadership Award from NGN Magazine
PISCATAWAY, New Jersey, July 11, 2011 /PRNewswire/ --
Telcordia, a global leader in the development of mobile, broadband and enterprise communications software and services, announced today that Technology Marketing Corporation (TMC) named its TelcordiaÂ® Service Director solution as a recipient of the 2011Â NGNÂ Leadership Award presented by NGN Magazine, which provides news, opinions and product information focused around next-generation networks. This is the second consecutive year that Service Director has received this award.
Service Director helps Communications Service Providers (CSPs) manage service quality through real-time detection and isolation of customer-impacting service events, so network, application or device related issues can be fixed before they affect the overall customer service experience. By ensuring a consistent quality experience, Service Director enables CSPs to realize the potential for smarter, more efficient processes, improved customer retention, and better return on investment.
"Service Director leverages Telcordia's more than 20 years of experience in service assurance and is a proven tool for helping service providers maintain the overall quality of network services," said Bill Wanke, President, Operations Solutions, Telcordia. "We are pleased to be recognized by NGN Magazine two years in a row, which is a testament to the product's success and Telcordia's goal of helping CSPs evolve their networks."
The Third Annual NGN Leadership Award acknowledges the growth, evolution and distinction between the applications and services designed for next-generation networks and the enabling technologies that make them possible. Telcordia was recognized in the Network Technology category.
"Telcordia has been recognized for their exceptional work in advancing NGN services and technologies. Service Director has contributed to the transformation of the industry," stated Rich Tehrani, CEO, TMC. "Congratulations to the entire team at Telcordia, and I look forward to more innovation in the coming year."
The 2011 NGN Leadership Award winners can be found in the May 2011 issue of NGN Magazine. For more information, visit http://www.tmcnet.com. For more information about Telcordia, visit http://www.telcordia.com.
Telcordia, a global leader in the development of mobile, broadband and enterprise communications software and services, enables Communications Service Providers (CSPs), enterprises, suppliers and governments to successfully deploy innovative and advanced services that help our clients realize operational efficiencies, drive revenue, and maintain a competitive edge.Â As the industry's go-to expert for solving the most complex communications challenges, Telcordia is known for getting it right the first time and for having the depth of expertise to fully understand our customers' situation, respond appropriately, and deliver as promised. Telcordia has globally trusted expertise in software and services to meet the needs of customers and partners, including, consulting (http://www.telcordia.com/services/consulting_services.html), next-generation OSS (http://www.telcordia.com/portfolios/next-generation-oss/index.html), network and application interconnection (http://www.telcordia.com/services/interconnection/interconnection.html), service delivery and charging Â solutions (http://www.telcordia.com/portfolios/service_delivery/index.html), industry research (http://www.telcordia.com/innovation/index-research.html) and new technology development (http://www.telcordia.com/innovation/index.html). Telcordia is headquartered in Piscataway, N.J., with offices throughout North America, Europe, Asia, Central and Latin America. (http://www.telcordia.com).
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About NGN Magazine
NGN Magazine is the resource for communications service providers and the supporting ecosystem of equipment providers, system integrators, and solutions developers as they make the transition to next generation networks.Â
NGN Magazine will cover how these new technologies will integrate with legacy systems, and how they will improve service, deliver new applications, and offer ROI to carriers. Â TMC continues to provide leading-edge information as this market develops. NGN represents the evolution of IMS Magazine. Launched in January 2009, NGN encompasses a wider swath of the important trends and newsmakers that are shaping the networks of the future.