LONDON, August 11, 2011 /PRNewswire/ --
- A Comprehensive Bundle of IT Services for Growing SMBs -
Iconnyx unveils its Quick Start Cloud solution - a complete outsourced IT managed service powered by cloud-based systems - and wins its first Quick Start Cloud client Paragon Personnel. The new product wraps together IT services, support, hardware maintenance and internet connectivity into a comprehensive solution that provides businesses with an easy-to-implement IT infrastructure and a reassuring step into cloud-based technologies.
Quick Start Cloud
All core systems (Email, File and Database) are hosted within a London-based data centre, delivering all software and applications using hosted desktop technology. The service delivers the latest Microsoft Office software in a familiar Windows 7 operating environment, allowing each desktop to be tailored to suit each employee including all their business-specific software. To ensure the best user experience, the package includes managed internet connectivity which guarantees high bandwidth leased line connectivity at all times, with a high availability guarantee.
Security, service and on-site assistance are also included in the package to provide the complete IT solution for start-ups to SMBs.
The benefits of Quick Start Cloud include:
- The latest technology and systems with no large upfront costs for hardware and server licensing
- Reduced management overhead through a single support contract and service desk for delivery of IT services, support, hardware maintenance and internet connectivity
- Greater employee productivity through ease of remote access
- Reduced risk through improved data back-up and disaster recovery
- Fixed price, managed IT with guaranteed high service availability and 1 hour response to user incidences
Tracy Sullivan, Paragon Personnel Managing Director, comments:
"Iconnyx's new Quick Start Cloud solution will take away the IT hassle from us so we can concentrate on our business. We were attracted to the flexibility that a cloud-based solution would provide and the ability to grow our business without large capital expenditure."
Tracy comments on the advantages of a virtual desktop coupled with core service hosting, "The fact that our staff can access the system from their Smart Phones, iPads or laptops whilst our data is stored securely and remotely was a real advantage. We have peace of mind knowing our data is stored off-site so we don't have to worry about backing it up."
Tim Walker , Iconnyx Director, comments:
"The Quick Start Cloud solution packages together many of our existing products to provide an easy to implement solution for SMBs. It allows for growth and expansion without the help of a dedicated in-house IT department. Although this solution provides a reassuring step into cloud-based technologies for first time users, this is just one part of the package. Managed internet connectivity plus the availability to have on-site break fix solutions means customers only have one service desk for any of their requirements and one call to make."
Tim adds "This is another step forward for Iconnyx as the package includes our own evolved version of Microsoft's Office 365, VITAL Virtual Desktop, to provide users with the ability to tailor their own desktops and suite of applications."
Notes to Editors:
Iconnyx is a fast growing provider of managed services to the business marketplace, including business internet, MPLS VPN, Hosting and Managed IT. It has a reputation for delivering high quality value-for-money solutions that fit the requirements of both business & public sector customers.
Quick Start Cloud
Core Server Hosting (Email, File and Database) - Iconnyx hosts all core systems within its London data centre where they can be monitored and managed on a 24 hour basis with a guaranteed availability of 99.9%. All data is backed up daily to another location, ensuring that it has multiple copies.
Employee hosted desktops - Iconnyx delivers all user software and applications from its London data centre using hosted desktop technology. The service delivers the latest Microsoft Office software in a familiar Windows 7 operating environment. Each desktop can be tailored to suit each employee including all their business specific software such as Bond Adapt CRM with all desktops supplied with MS Office 2007/10, and integrated desktop security, anti-spam and anti-virus software
Managed Internet Connectivity - To ensure the best user experience of the hosted desktops, Iconnyx provides managed internet connectivity guaranteeing high bandwidth leased line connectivity from your offices at all times, with an availability guarantee of 99.9% ensuring a quality service
Hardware and onsite assistance - Iconnyx provides complete hardware management of all PCs including on-site assistance in case of hardware failure with a guaranteed fix of 4 hours
UK Service Desk - Iconnyx provides a single number which will provide unlimited support for all hosted desktop, hardware and internet connectivity queries with a guaranteed 1 hour response to calls