PRN: Car Renters Beware 'Unfair Wear & Tear' Charges
Car Renters Beware 'Unfair Wear & Tear' Charges
LONDON, September 7, 2011 /PRNewswire/ --
Travellers renting cars are being advised to report any 'wear and tear' issues they experience with a car, including concerns such as brake and clutch performance, to the supplier to help avoid unfair excess charges on their return.
The advice comes from leading comparison site Carrentals.co.uk, which has been told of cases where customers were charged for issues such as a damaged clutch, which would have been built up over time.
Gareth Robinson of Carrentals.co.uk, says: "Most people will check over their rental car before driving off, but sometimes there can be problems that can't be found until the car is actually being driven. Â Our advice is that if you have any concerns about your car - be that the oil level or braking performance, contact your rental company straight away.
"Rental companies do regularly maintain their cars, but it's always possible for unseen damage to occur over time. Â Our focus is on ensuring our customers aren't financially hit for previous misuse."
Tips to Avoid 'Unfair Wear & Tear' Charges -
Gareth adds: "While many people now take out excess insurance cover, some elements such as damage to windscreens just aren't covered with many suppliers, despite them being the most likely to be damaged. Â Make sure you know what you're getting with your insurance cover, and if in any doubt about your car's performance report it to the supplier immediately."