PRN: OnBrand Group Supports Comic Relief

02/mar/2016 15:38:06 PR Newswire Turismo Contatta l'autore

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OnBrand Group Supports Comic Relief


LONDON, March 2, 2016 /PRNewswire/ --

Helping turn red faces into red noses 

Sponsor: OnBrand Group
Event: Sport Relief / Comic Relief
Event date: 18th - 20th March 2016

The staff at OnBrand are delighted to be a partner of Comic Relief for the second year running, helping with the influx of calls by providing recorded messages that help the efficiency of all participating call centres during Sport Relief .

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This year, Sport Relief runs from Friday 18th - Sunday 20th March and their professional voice messages will be provided for free as a means of supporting what they believe to be an important cause.

"As a socially conscious brand, we're over the moon to be associated with Comic Relief once again."
Daniel Graham - Company Director, OnBrand  

These messages help reduce caller frustration and lower the level of abandonment during calls, relieving the burden on operators supporting Comic Relief.

This process helps uphold brand reputations by adding value to customer experience. What's more, it allows more calls to be taken for Comic Relief, increasing the amount of money raised - and that's great to be a part of.

Respecting customers and offering good communication is key to any business, and these messages help ensure that many red faces can be turned into red noses on this great occasion.

"The contact centres taking donations for Sport Relief put a great deal of time and energy into it" says OnBrand's Customer Experience Manager, Rick Kirkham. "We're proud to support them by helping them communicate with customers and donors, both before and during the event. It's a great cause and we are proud to play our part ."

Call centres can still request free Comic Relief messages, but must make their request by Tuesday 15th March,
as all messages we provide are pre-recorded.

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For more information, please contact Customer Experience Manager Rick Kirkham on:
Rick Kirkham

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