PRN: Passenger Rights Company SKYCOP Sets out to Educate Airlines With Distribution of Special Book

21/set/2017 10:19:41 PR Newswire Turismo Contatta l'autore

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Passenger Rights Company SKYCOP Sets out to Educate Airlines With Distribution of Special Book


LONDON, September 21, 2017 /PRNewswire/ --

To mark International Literacy Day earlier this month, SKYCOP, an online site focused on helping increase awareness around passenger rights, has prepared and distributed specially designed texts to airlines, outlining customer compensation procedures.  

More than 10 airlines across the EU have received printed books containing oversized texts of the EU 261 regulation, which defines the process of compensations, as well as carrier's obligations in the event of a flight delay, cancellation or overbooking. The initiative comes after in excess of 8 million passengers worldwide have seen their right to compensation denied by airlines refusing the disruption cause.

"Reading is understanding, and yet there are still high-profile successful businesses that willingly choose to be illiterate and oblivious to the needs of hundreds and thousands of passengers every single day," SKYCOP CEO Marius Stonkus explains.

"Even with carefully outlined EU 261 regulation, airlines in the European Union owe more than €3 billion to passengers each year, clearly indicating that they have some issues with the basics of reading. With passenger numbers expected to rise to over 7 billion in the next five years, the carrier's debt to unlucky travellers could grow to a mind-boggling €9 billion."

Stonkus continues: "Every time the flight gets delayed or cancelled it's the same story - airlines saying they don't know and that their customers are not entitled to anything. Aviation is a pretty tight community, thus we want everyone in our circle to be on the same page.

"Since literacy is one of the key goals of the UN's long-term development plans, we would like to make it one of the essential goals in development of passenger-airline relationship."

About SKYCOP: 

SKYCOP is a company, standing up for passengers and their rights in a fight against airline misbehaviour towards flight refunds. 

Company's global online platform offers hassle-free claim management for delayed, cancelled or overbooked flights to passengers across the world.

SKYCOP and its team of professionals with 10+ years of experience in aviation business, law and credit management is keen on restoring the justice in airline-flyer relationship and getting what legitimately belongs to those deprived of their personal rights.  

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